Ed, the easiest way (and with more options) is to open the website (on your phone is fine) and download the route from there. I think the 'download' option in the app is mainly to allow users of the app access to their downloaded routes offline. 

Depending on your settings, locate the file, tap on it and the phone should do the rest, inviting you to import it into the Wahoo app.   

Actually, I've found the proper way! 

Open the route in the app

Tap 'Save'

Choose 'Export to GPX'

Then (depending on your settings) the gpx should be in your Downloads folder

Thks Hobbes, I will have another go at this as it would be v useful to be able to plan a route on my phone and then use it right away on my Wahoo, without having to go via my laptop.

OK, I think I have the process working now. I think the problem before may have been with the network, perhaps I was in a railway tunnel when attempting to download.

Thank you! 👍

Thks Hobbes, I will have another go at this as it would be v useful to be able to plan a route on my phone and then use it right away on my Wahoo, without having to go via my laptop.

Ed, I rarely use the app but I use the website on my phone all the time. As someone more familiar with the website, I far prefer the interface and the options - it's worth the effort of becoming familiar with it.

A handy hint for a Wahoo user, is to store your routes on your phone (as opposed to the app). Over time the app fills us whereas you can use the folder structure in your File Manager software to store and organise your routes, then transfer them to the app as needed. Once on the phone, no internet access is required.  

Thanks a lot Hobbes for your tips, much appreciated.