No doube operator error, and the first time I followed a route with the app (as a trial, it was a circular route from home) just a few miles to go I noticed that there were 'reroute' 'ingore' options on the screen (being familiar with the location I assumed I'd taken an alternative route for the last few miles). I chose 'reroute' and all seemed good until I finished my ride and saved the journey as only the section from the reroute point was saved and the earlier section of the route was lost. Of course, being in an area I knew I could have chosen either option, and losing the route did not matter, but I am curious as to what I did wrong.




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Scorbutico, if you can share the routes - the original and the 'saved' one, we might be able to throw some light on the matter.
The easiest way to share is to make sure the route is not private, copy the URL and paste it here.
It looks like you went off course, CT rerouted you to get to the destination and then offered you a chance to save the variation?
If you have the original route and the variation, saving both in the one folder, then displaying the folder as a map (my journeys) you'll see the difference.
If you don't have the original (deleted?) then I strongly doubt that CT deletes a planned route when we go off course. It's more likely to be user error, I'm afraid. Perhaps replicate the error on a short 'around the block' ride and pay closer attention to the instructions?
This is all I have left: https://cycle.travel/map/journey/917907 I obviously saved it over the original planned route, no doubt streaming eyes from the bitter cold weather didn't help. I will try again.