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iOS can’t load downloaded routes without internet

24 Jul 2024
by Nobody99
in forum cycle.travel
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Kinda defeats the point ;)

Comments

Wed 24 Jul 2024, 16:53

It works fine for me. Can you give more exact steps to reproduce the issue?

Wed 24 Jul 2024, 16:56

Go into airplane mode, click “routes”, can’t click “downloaded routes” at all, I just get a spinning icon below it

Wed 24 Jul 2024, 17:04

That’s weird – doing that works absolutely fine for me.

Wed 24 Jul 2024, 17:06

“It works on my machine” ;)


don’t really know how to give you any more info, unfortunately.  Do you have app logs accessible somehow?

Wed 24 Jul 2024, 18:44

Nobody, a couple of observations from someone using Android.

First of all my app is working as expected in Airplane mode.

There may be a difference in screen display depending on whether the app is opened before or after Airplane Mode is activated.

I recall previously that by selecting 'Routes' I couldn't access my downloaded routes. They were accessible through the green 'My journeys' on the bottom right of the screen. 

Wed 24 Jul 2024, 19:14

The routes screen in my app just hangs whenever I click routes when it doesn't have internet.  I just used airplane mode as a trigger, I initially noticed it when I just didn't have a signal.

It's 100% a bug.  Not being able to reproduce it is a different issue ;)

Wed 24 Jul 2024, 19:29

https://youtube.com/shorts/aLCIVY3ooj4

- Open app

- Click "Routes"

- Tap "Downloaded Routes" repeatedly

- close

- Open "My journeys"

- Tap "Downloaded Routes" repeatedly

- kill app

- reopen

- Open "Routes"

- Enable internet

Wed 24 Jul 2024, 19:39

“Not being able to reproduce it is a different issue ;)”

It is indeed, but if I can’t reproduce it I can’t fix it! Thanks for the video though – I’ll have a poke around and see if I can find anything.

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