Hello!
I have been working with a route in Brittany near Cancale. It seems the app always shows a different route than the one I create on the website. I have tried "saving as", duplicating the route, etc, and I alway see a different route on the app. Here are my examples. 1 web version on Chrome/mac. 2. Web version on Safari /iPhone. 3. App version. NOTE: The starred marker is where the part of the route that is missing on the app, but present on the website version.
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Thanks for any help... Lorraine
Comments
Could you give a link to the route?
Yes... do I need to make it public or...
https://cycle.travel/map/journey/925541
Lorraine, that route seems to be private.
On the 'My Journeys' page toggle the 'sunglasses' off.
Done! Thanks!
Lorraine, I'm no expert but that route (with 2 overnights) looks unnecessarily complicated with lots of 'doubling back'. Splitting it into 2 individual routes would be more straightforward, especially when it comes to navigating it.
Interestingly, on the website, if we show the elevation the planner reacts like the app - cutting out the loop you refer to.
An effective workaround is to create 2 separate routes
I’m not 100% sure what’s happened here, but I think it might be due to a change in the underlying map data since first plotting the route. To show the turn-by-turn directions (which the app needs), it has to ask the routing engine for the route once again, and if the ‘best’ route between via points has changed this can very occasionally result in an accidental rerouting.
Happily it’s easy to fix – on the website, just click to add a via point on the route north-west of Cancale, basically pinning the route to this road. Then re-save and the app will load it happily.