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IGN Maps not displaying on laptop

Thursday 24 August
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IGN maps are not appearing on the laptop, I just get a white screen.  They work on mobile logged in to the same account

All the other paid maps (OS etc) do work, it's just IGN


Thu 24 Aug, 16:03

Interestingly, on my android phone I can see all of Europe zoomed out, but as I zoom in only the horizontal area from approx. Amsterdam down to approx Madrid are visible. This is for both IGN classic & digital. (IGN Spain is fine).

On further playing if I move the screen to show well north of Amsterdam I lose the option to choose an IGN map. 

It's interesting that your phone will show all, but the computer won't.

It may help to describe the laptop OS and the browser used.

Thu 24 Aug, 18:40
I think it's more complicated. On my Samsung tablet  I go to Luxembourg. Now the layer of "Luxembourg" is visible. Don't zoom out. Moving to the east of Poland. Luxembourg is far out of sight. But the layer of "Luxembourg" is still there.I don't think it is a CT problem. It is a software trick. And some knowlegde of maps. Personally I will never expect an IGN-map of the Netherlands, because IGN is French
Thu 24 Aug, 21:32

I'm only interested in France for IGN.

It's a chrome browser on a Windows laptop. 

It used to work fine. 

Fri 25 Aug, 10:52

Now working again...

Fri 25 Aug, 19:03

I don’t think anything has changed here to affect it, so I’m guessing either a connectivity problem or an outage at IGN – will keep an eye on it though!