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Taking money but not recognising me

Sunday 19 October
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I'm subscribed but when i try to use the site it keeps asking me to become a supporter and wont let me use the supporter options.

Comments

Sun 19 Oct, 15:06

I presume you're talking about the app? IOS/Android? How did you subscribe - via Google/Apple?

The usual problem here is that one email is associated with the CT account and a different one with the subscription. Especially confusing is if using Google/Apple IDs to log in. 

Check those, offer up some more info or contact Richard directly info@cycle.travel

Tue 21 Oct, 19:40

Please do email me at info@cycle.travel with details of how you subscribed (i.e. Patreon, Apple or Google, and under what email address) and I can try and sort it out.

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