Route guidesRoutes Map
Mobile appApp Log in

Downloads not opening

Sunday 12 January
Find a better bike route. Try our map & route-planner »

Become a supporter

Downloaded gpx files any of them from my account crash when I try to open them.

From Aotearoa bikepacking tour on my account

Faith tietenquee

Comments

Sun 12 Jan, 13:19

Faith, we're going to need some more information.....

What type of files are you downloading? There are a variety of gpx/tcx options as well as PDF files.

Secondly, to 'open' a downloaded file the appropriate software will need to be on your system (are you using a phone, computer, the app?) and you may need to 'point' to it.

For example, if I download a gpx track I have a variety of apps on my phone - I just need to choose one. The procedure on my Chromebook is a little different. What type of file are you trying to open on what piece of software?

Perhaps you can go back to basics...

Link to the actual route

Tell us what system you are using.

Describe the process

Share whatever error messages you get.

I have downloaded one of your routes and opened it as expected.

Enter to search, Esc to cancel