I'm getting desperate now. Going to Brittany solo in 9 days. Spent a month in Germany and Denmark in June without being able to get Cycle Travel to work but not so serious then as I was with a companion who was able to navigate by another means. Has worked once for me in Cornwall. A route completed with voice directions. Continue to try all ways. Spent hours reading old forum posts. Easy to plot on a MacBook air. Nothing comes up on the app. So, I have lots of routes on the laptop (for Brittany) which I hope to get downloaded on my Android phone and be able to use offline with spoken directions. Meanwhile I continue to try and get the same in Cornwall. Total failure. "Unable to connect with server". I noticed there is no "coffee" symbol on my phone app. Could that be the problem?
After plotting on the phone I press save and it comes up as a saved journey. The area map is downloaded. It doesn't work when I leave the house. Is "save" the same as download or am I missing something? Sometimes the "bullseye" symbol is present, sometimes not. I forget what it's for now in any case.
So do I give up and try something else? Back to paper maps perhaps. Or do I try a crash course on Komoot?
Today: tried plotting home to Playing Place post office on Android phone return as a test, again. Saved. Unable to connect to server. No directions. No line route.
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Hello Maia - as I said previously I think you’ve created two different accounts, and you’re using one on your phone and one on your MacBook. One is with your gmail address and one with your yahoo address. If you email me at info@cycle.travel I can sort it out for you.
Thank you. Will do that.