I recently gifted cycle.travel membership to someone. They are not able to get this to work, they can log into Patreon and access the cycel.travel newsletter, but in the cycle.travel app and on the website the banner to become a supporter is still there, and for example the additional map options are not available. Hopefully you can see what's wrong.
Comments
Could you drop me a line at info@cycle.travel with their name and email address(es)? I think it’s probably a mismatch between the email address used on Patreon and cycle.travel. Thank you!