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App bug

2 Feb 2024
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Anyone having problems retrieving saved routes? All app functions working fine until 2 days ago - now I can save a route but can’t retrieve it either from ‘my saved routes’ or from the ‘open’ icon bottom right of map display as display freezes. Running iOS 15.8.1 and tried deleting/reinstalling app & rebooting devices.

Comments

Fri 2 Feb 2024, 10:27

Could you give an example of a route where this is happening (and make it public so I can try it)?

Fri 2 Feb 2024, 18:01

It wouldn’t help you - I’ve since discovered it’s only an issue if you save the route as private. Public routes are retrievable as normal.

Fri 2 Feb 2024, 18:08

Ah – that’s really helpful, thanks! I’ll take a look.

Fri 2 Feb 2024, 18:40

This should be fixed now – thanks for spotting it and sorry for the hassle.

Fri 2 Feb 2024, 22:36

Thanks Richard

Sat 25 May 2024, 16:53

Is the app & website down today? - doesn’t seem to want to calculate routes

Sat 25 May 2024, 17:06

Just a temporary hiccup – it should be back now.

Sat 25 May 2024, 18:50

Thanks Richard

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