How do I connect the 2 profiles. I downloaded the App first and I am a supporter. I then went to web to try upload map, used my Google link with same email but it didn't match me across to App profile and reflects as non supporter

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How do I connect the 2 profiles. I downloaded the App first and I am a supporter. I then went to web to try upload map, used my Google link with same email but it didn't match me across to App profile and reflects as non supporter
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