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Route Download app crashes

16 Mar 2023
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Hi I am a  newbie to this site. I have created a route on the web and have installed the app on my iPhone IOS 16 .3.1 I have logged in and found my route but when I go to open the route  the app crashes. I have uninstalled and re installed the app.  Any assistance will be greatly appreciated . Thanks in advance. 

Comments

Thu 16 Mar 2023, 14:26

Could you tell me the name of the route that makes it crash, please?

Fri 17 Mar 2023, 16:34

Hi thanks for replying. I have two routes Quatt and Claverly that I created by firstly logging in through CyclingUK and then using the route planner in this app. The two routes a re saved routes in cycle.travel. On my iPhone bottom right corner it says Open 'Quatt' and when I press it, it  crashes. 

Sat 18 Mar 2023, 13:18

Thanks! There should be a new version this week (just finishing off a few changes now) and that won’t crash with those routes. 

Sat 18 Mar 2023, 21:32

Thank you.

Sun 26 Mar 2023, 22:02

Hi. Still crashing. Have you developed the new app please.

Mon 27 Mar 2023, 12:06

It’s waiting for Apple to approve it at the moment.

Wed 29 Mar 2023, 16:53

It’s approved now so you should be able to download the latest version (or it may update automatically). Let me know if you have any more troubles with it!

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