Become a supporter
By registering an account on cycle.travel, you can save routes; set your preferences; and transfer your routes between the website and the mobile apps.
Just go to the log in page and select how you want to log in – either with email address/password, or with Facebook, Apple or Google login. Then to avoid problems, always use the same method in the future.
You can always access your saved journeys by going to the My bike logo at the top right. Here you can also create folders, move journeys into folders, delete or rename them, and so on.
Your profile page, accessed via My bike, is where you can set preferences like miles/kilometres, average speed, and your home location. You can also control your cycle.travel user account from here.
Use the same login on the mobile app so that you can access your journeys from both places. Use the Settings menu or the Log in prompt on the app to log in.
Make sure you use the same method on the mobile app (i.e. email/password, or the same third-party login) as you do on the website. This ensures you can always access your journeys, and that if you’re a cycle.travel supporter, your supporter benefits will show up on both.
Our map data comes from OpenStreetMap, the free map of the world.
OpenStreetMap (‘OSM’) is made by thousands of volunteer contributors who add their personal knowledge to the site, much like Wikipedia. We’ve been with OSM since its very first days and have seen it grow from a hobbyist project to the world’s best map.
If there’s something missing from cycle.travel’s mapping or routing, you can fix it on OpenStreetMap. It will then show through on cycle.travel next time we take an update.
cycle.travel takes an update from OSM roughly once a month. So if you’ve made a change in OSM, it could take a short while before it’s reflected in cycle.travel’s mapping and routing.
While the map is being updated (usually overnight, European time), the map you see on cycle.travel may temporarily switch to the default OpenStreetMap cartography, which doesn’t show bike routes. This only lasts a few hours.
cycle.travel’s mobile app gives you turn-by-turn directions and super clear mapping. Take the routes you’ve created on the cycle.travel website, and follow them in the app.
The app is optimised for a simple, easy route-finding experience. For detailed route-planning, plan your route on the website and then open it on the app.
Remember to log in with the same email address you use on the website. If you use Apple login or Google login on the website, use that in the app too. (iPhone users: we recommend against selecting “Hide my email address” as this will mean cycle.travel won’t be able to find any existing account you have.)
It’s this easy:
If the route doesn’t go the way you want, you can simply drag it. A new numbered ‘via point’ will appear.
You can extend the route by clicking points on the map.
You can remove a via point by clicking on it and selecting ‘Remove via’ in the popup.
To get the best out of cycle.travel, remember that it’s a route-planner, not a plotter. In other words, its aim is to find you a great route from A to B, not to draw a route you already know. (There are lots of other sites that do that!)
You can type street or town names for the start/end of your route. A pop-up menu will appear as you type – choose the matching place. Click ‘Get route’ when you’ve chosen the start and end.
Our map data comes from OpenStreetMap. OSM doesn’t usually record house numbers, so just type the street without a number.
You can add a via point at a named place, too. Click ‘Add at…’ and type the name.
When you’ve planned a route, it’s highlighted in blue and green on the map. Blue for paved sections; green for unpaved.
You’ll see summary statistics on the left. These show how much there is of each road type.
You’ll need a (free) account on cycle.travel to save your route. You can create an account by clicking ‘Log in to save routes’, or at the top of the page, ‘My bike’. If you have a Facebook, Google or Apple account, you can log in with that.
Once your account is set up, you can just click ‘Save’ to give your route a name and save it. Your routes are listed on the left of the screen; on the ‘Routes’ tab on mobile; and under ‘My bike > Journeys’.
If you’ve been a cycle.travel supporter and you’d like to cancel this, here’s how to do it. (And thank you for being a supporter!)
There are different ways to cancel depending whether you signed up on the website, on the iPhone app, or the Android app. Please note that cycle.travel doesn’t take your payments directly so we can’t cancel your supporter status for you.
cycle.travel’s supporter scheme is provided by Patreon.com. You can cancel from their website.
You’ll no longer have access to supporter features such as extra maps, PDF downloads, the cycle.travel newsletter and additional app features.
Made in the Cotswolds. Published by Éditions Système D Ltd.
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