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supporter issue

24 Nov 2023
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Become a supporter

I became a supporter on my laptop (MacBook Pro) but my iPhone doesn't recognize it. I tried logging off and back on (twice), and even deleted the app and reinstalled it, but nothing has worked. My phone is barely over a year old, and I have the latest iOS. Any suggestions?

Comments

Fri 24 Nov 2023, 18:37

It might be that the email address you’re using for Patreon isn’t the same as the website. Could you email me your details ([email protected]) and I can take a look?

Tue 2 Apr, 00:14

I opted to be a supporter on my iPhone but cycle.travel wants me to pay again when using my iMac - why

Tue 2 Apr, 13:26

Check your email address properly

Tue 2 Apr, 14:20

David – you’re showing as a supporter here (there’s a coffee cup by your name!). As Shane says, it might be a question of whether you’ve created two accounts with two different email addresses. If you think this is the case then drop me a line ([email protected]) with the addresses and I can merge the accounts.