What countries does cycle.travel support?

Currently we support routing in Europe (including the UK, but not Russia, Ukraine or Belarus); North America (US, Canada, Mexico); Australia; and New Zealand.

The fast speed of the route-planner is very hardware-intensive. Adding more countries means renting more expensive servers, and fine-tuning the routing rules for each country to reflect road characteristics and traffic behaviour. Although more countries are added gradually, long rides across Asia or Africa aren’t currently a priority.

The mobile app includes full worldwide cycle mapping, although routing will only work in the areas listed above.

Why has Garmin Connect stopped working?

Garmin Connect can sometimes refuse to accept routes even when it was working previously. The equivalent of “turning it on and off again” usually fixes this.

Go to your profile page and click ‘Remove Garmin Connect link’ at the bottom left. This will break the link between cycle.travel and Garmin Connect. Then go back to the map page and try to send a route to Garmin Connect. You will be prompted to link the two once more, and hopefully this should fix it.

Why am I seeing a different basemap?

Around once a month, we update our website mapping from the source data. To do this we have to temporarily disable our mapping server for one night (usually UK time from around 8pm–8am). During that time you’ll see OpenStreetMap instead. The routing is still the same, it’s just the basemap that changes briefly.

Can I send routes to my Wahoo GPS?

You can download a GPX or TCX file using the ‘GPS’ button, or directly from the cycle.travel app on your smartphone. You can then open the GPX or TCX file with the Wahoo app on your smartphone. We hope to offer a direct Wahoo link in the medium term.

Does cycle.travel have a mobile app?

Yes! You can now get cycle.travel on your iPhone or Android.

Does cycle.travel have an API?

cycle.travel’s costs are covered by support from users and a little commission from hotel bookings, so there’s no free routing API. However, if you do want to use cycle.travel’s mapping and routing, drop me a line and we can chat.

I’m using an Apple device but can’t see my routes/supporter status.

The “Sign in with Apple” option includes an Apple-provided option to “Hide my email”.

Selecting this means cycle.travel doesn’t receive your email address. So if you already have an account registered with your email address, cycle.travel won’t be able to connect it with your Apple login.

We’d suggest you either a) don’t select “hide your email”, or b) use Apple sign-in all the time, or c) don’t use Apple sign-in at all. But if you’re really stuck, drop us a line at info@cycle.travel and we can manually marry up your two accounts.

How can I support cycle.travel?

Thank you! You can make a donation via Patreon or in the app. But you can also help by spreading the word about cycle.travel to your fellow cyclists.

Unlike many other route-planners, cycle.travel doesn’t have external funding from venture capitalists or investors – it’s entirely independent. So your support makes a big difference.

I’ve found a bug!

Post at our forum and I’ll try to fix it!

Please say what the route is where the bug or unexpected behaviour is happening. You can copy and paste the address from your browser (e.g. “https://cycle.travel/map/?journey=310586”). Please make sure the route is public, not private, or I won’t be able to see it.