Supporter Benefits not working

I have attempted several times to use the Android App for cycle.travel with supporter benefits. The App still shows I am not a supporter. Patreon has shown me as a member for over 2 days. I reported the problem to Patreon on Tuesday, got a response, they suggested I look up help and thanks for my patience. 

Patreon Request Received - here's your ticket ID: #3339484

I have tried the linking the email from cycle.travel a couple of times. It says if I have a Patreon account it should connect in 20mins. A day later no benefits. 

I know the emails are the same because the Patreon and cycle.travel registration messages go to the same mail account.

Thanks for your help. Kevin