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Downloading a PDF Cue sheet

4 Jun 2019
by John
in forum
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I am having an issue downloading a PDF Cue sheet ever since the update earlier this week.

I click on the download and it starts but after a few seconds I receive an error message. I quote

" Cycle.Travel says    Sorry, a technical fault prevented the PDF from being downloaded. Status: failed. "

Any advice or help please

Thank you John


Wed 5 Jun 2019, 01:48

Aargh! Sorry. I introduced a new instruction to the turn-by-turn instructions, but forgot to carry it across to the cue-sheet. Should be fixed now.

Wed 5 Jun 2019, 06:38

Hi Richard

Thank you for your speedy response.

However, I have tried all possible things for example  closing the map and reloading 

Closing the web page and reloading.

It is still giving the same error message. 

Thank you


Wed 5 Jun 2019, 09:03

What route are you trying it on?

Wed 5 Jun 2019, 09:41


Wed 5 Jun 2019, 10:35

Just poked it and it should be ok now.

Wed 5 Jun 2019, 10:47


Thank you for the fastest tech support I've had in a long time.